Use cases
Eisen an extended feature set addressing key account management needs. These are all part of the our product ecosystem, weaved together via the logged in dashboard.
Customer Refund Management
Eisen simplifies the process of managing customer refunds, whether it’s due to loan overpayments, escrow refunds, restitution payments, or merchandise returns. Integrated directly with your system, Eisen automates outreach, manages disbursements, and ensures full compliance with regulatory obligations, making the entire refund process seamless and stress-free.
Wind Down Management
Eisen is the first automated platform designed to streamline winding down customer accouts. Integrated directly with your system, Eisen handles everything from customer outreach to final disbursements and state-mandated escheatment, ensuring a smooth and compliant transition.
Coordinate Force Outs
Eisen is the first escheatment automation solution for forced closeouts. Integrated directly with your system, Eisen manages everything from customer notifications to disbursements and escheatment reporting, ensuring a smooth and compliant closeout.
Resolve Failed Payouts
Eisen is the first escheatment automation solution for failed payouts. Directly integrated with your system, Eisen identifies and resolves failed payout transactions from initial detection to successful disbursement or escheatment.
Process Stale Checks
Eisen is the first escheatment automation solution for stale checks. Seamlessly integrated with check systems to identify stale checks, analyze for escheatment risk, and manage state compliance end-to-end.
Manage Dormant Accounts
Eisen is the first escheatment automation solution for dormant accounts. Directly integrated with your system to identify dormancy, automate outreach, manage state compliance, and maintain a clear audit trail.
See Eisen in action
